(a) First Time Flyers & Return Flyers
If you know you will not be able to make your flights, you may reschedule as follows:
For standard bookings with more than 48 hours’ notice, you may reschedule your flights.For standard bookings with less than 48 hours’ notice, you may reschedule your flights for a $10 fee per personFor standard bookings with less than 24 hours’ notice, you may reschedule your flights for a $30 fee per personFor standard bookings with less than 3 hours’ notice, you may not reschedule your flights.
If you fail to arrive for your flights, are late for your flights or fail to reschedule your flights within the times above, your booking will no longer be valid and you will not be entitled to a refund.
The reschedule fee must be paid at the time of you notifying us that you need to reschedule and a new date for your booking must be decided upon.
For any Pro-Flyer booking, a minimum of 48 hours' notice must be given in order to reschedule your flights.In the event that we do reschedule your flights within the 48 hours' notice period, regardless of the amount of flight time, a charge of $30 is to be paid at the time of rescheduling your booking.For reservations with 5 or more hours reserved, the cancellation policy is 14 days in advance to reschedule your flights