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Terms And Conditions

iFLY Downunder and iFLY Gold Coast Terms and Conditions

Terms And Conditions


Please take a few moments to familiarise yourself with our Terms & Conditions.

Please do not proceed with any purchase or voucher redemption until you have read, understood and accepted these terms and conditions.


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General

Contents of this Website

Statement of Risk

Customer Responsibilities
Shipping Policy

iFLY is not be responsible for undelivered or delayed mail.

Acceptance of these Terms & Conditions


First Time & Return Flyer Terms & Conditions

Who Can Fly?

We welcome flyers who:

Please understand that the risk of injury or death from indoor skydiving is significantly greater for people who exceed the weight limit above.

Flyers over our standard weight limit but under 135kg may fly provided an experienced instructor is available to take the flight. The experienced instructor must be requested at least 7 days prior to the flight date and will incur a $30 fee. The High Fly add-on is not available to those over our standard weight limit. All other terms and conditions apply.


Management reserves the right to refuse service to anyone at any time.

Accessibility

We pride ourselves on being able to fly those with physical and/or psychological disabilities and understand that each case is unique. Please call us on 1300 366 364 to discuss your individual access requirements prior to booking so we can be prepared to make your dreams of flight come true.

Reservation Time


What to Bring

Rescheduling & Cancellations

Gift Vouchers

Unexpected Maintenance

Flight Time

Return Flyer
Photos and Videos
Buy Now, Flyer Later Promotion


Sport/Experienced Flyers Terms & Conditions



All sport/experienced flyers must abide by the general Terms & Conditions, as well as the below terms.

Reservation Time


Rescheduling & Cancellations

Flight Time

Bulk Packages and Team Accounts

Coaching

Event Suitability

From time to time iFLY runs special events, camps and competitions which require a certain level of skill. iFLY reserves the right to refuse to allow flyers to participate in such events if they do not have the appropriate level of skill. Flyers should discuss the necessary skill level before booking into such as event.
All participants in Junior Flight Club must have flown with iFLY in the previous 3 months. Participants in the Junior Flight Club holiday camps do not have to comply with this requirement.


Founding Members

Founders Benefits

Silver Founders Gold Founders Platinum Founders
  • 5% Discount on hourly tunnel time purchased
  • Priority access to training rooms and club lounge
  • Invites to Founders Events & Founder Newsletters
  • 10% Discount on hourly tunnel time purchased
  • Priority access to training rooms and club lounge
  • Exclusive discounts on Merchandise and Memorabilia
  • Invites to Founders Events & Founder Newsletters
  • 20% Discount on hourly tunnel time purchased
  • Priority access to training rooms and club lounge
  • Exclusive discounts on Merchandise and Memorabilia
  • Invites to Founders Events Founder Newsletters


ISA Flight Club

To view ISA Flight Club Terms & Conditions, click here.


Progression Rates Bulk Packages

Additional Terms & Conditions for Progression Rates Bulk Packages Promotion
(Buy 5 hours, get 30 mins free. Buy 10 hours, get 1 hour free).


EPIC Australia Sale (October 2018)

Contact Us

Please contact us at info@ifly.com.au if you have any questions, comments, or concerns.

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